Every patient call, answered kindly.
The front desk is with a patient and the phone rings out. Your receptionist picks up, triages it properly, books new patient appointments and makes sure anyone in pain is seen first, without ever giving clinical advice.
Hear her answer for your business.
Paste your website and she’ll learn it in seconds, or just start talking. Type like a caller would, or tap the mic.
We read your public homepage once. Nothing you type to her is stored.
An example call, start to finish.
What she gets for you
- New or existing patient
- What the appointment's for
- Whether they're in pain
- NHS or private
The details that matter to you.
Triage that's kind and safe
Pain and swelling are flagged straight to the team. Real emergencies hear 999 or 111. She never diagnoses.
New patients, not voicemails
Registrations at 8pm get the warm welcome a front desk would give, and land ready to book.
Frees up the front desk
The routine calls about opening times, parking and prices are answered, so your team can focus on the patients in front of them.
Safe by design
She’s a receptionist, not an expert, and she knows it. For dental, physio & private clinics she follows these rules on every call:
- Never give medical or dental advice, a diagnosis, or advice about medication. Say a clinician will advise.
- If someone describes a medical emergency (chest pain, difficulty breathing, severe bleeding, facial swelling affecting breathing or swallowing, a head injury), tell them to call 999 now.
- For urgent health worries outside the practice's hours, mention NHS 111.
- Don't ask for medical history beyond what they volunteer. Collect only what's needed to book or call back.
What clinics ask us first.
Will she give patients medical advice?
Never. She's set up to take details and book, flag anyone in pain as urgent, and send real emergencies to 999 or NHS 111. Clinical questions always go to a clinician.
Rather talk to a person?
Tell us about your business and we'll ring you back, usually the same day. We can set her up with you on the call.
- A walkthrough tailored to your business
- Your own branded AI chat bot — floating or embedded
- Branded lead-capture forms
- Invoices with e-signatures & payment tracking
- No obligation, no pressure