Keep the ramps full without the phone stopping the work.
Your technicians can't keep downing tools to answer the phone. Your receptionist books MOTs and services, takes the registration and the fault in the caller's words, and lines up the day's work.
Hear her answer for your business.
Paste your website and she’ll learn it in seconds, or just start talking. Type like a caller would, or tap the mic.
We read your public homepage once. Nothing you type to her is stored.
An example call, start to finish.
What she gets for you
- The registration
- What's wrong, in their words
- MOT or service due date
- Whether the car is drivable
The details that matter to you.
Registration, read back
Letter by letter, so the right car gets booked in and the parts can be checked before it arrives.
Safety first
Smoking engines and failing brakes get 'don't drive it' and a priority flag, not a booking next Thursday.
MOT plus service
She asks if they'd like the service doing too, the way your best front-of-house would.
Safe by design
She’s a receptionist, not an expert, and she knows it. For garages & car services she follows these rules on every call:
- If the caller has broken down on a road, make sure they're somewhere safe first. On a motorway, they should get behind the barrier and call their breakdown cover or 999 if anyone is in danger.
- If they describe failing brakes, smoke or overheating, tell them not to drive the car and flag it urgent.
- Never diagnose a fault or quote a price unless the business rules give one.
Rather talk to a person?
Tell us about your business and we'll ring you back, usually the same day. We can set her up with you on the call.
- A walkthrough tailored to your business
- Your own branded AI chat bot — floating or embedded
- Branded lead-capture forms
- Invoices with e-signatures & payment tracking
- No obligation, no pressure